Level 2
The Practice
Make a working build safe, tested, and ready for real users.
Move here once the fundamentals feel familiar and you are shipping. This is where human factors, evaluation, agentic systems, security, and the day-two work live.
0 of 32 read · Up next: Why human factors
Start- 01Why AI products need human factorsNext6 min
- 02Perception: make the warning impossible to miss7 min
- 03Working memory: keep the session on the screen7 min
- 04Anxiety: lower the stakes at risky moments7 min
- 05Mental models: show people what the system can do7 min
- 06Metacognition: help people catch wrong answers7 min
- 07Supervision: keep a human in charge of the agent7 min
- 08Run the human factors audit6 min
The shelf that outlasts the course